Dans cette ressource :
Ressources et lectures recommandées
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Agrément Canada https://www.accreditation.ca/fr
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Centre de santé et de services sociaux de Beauce, Politique de gestion des risques, Procédure de déclaration d'analyse des incidents/accidents et de divulgation d'accidents, 2014 (politique)
Centre de santé et de services sociaux de Beauce, Politique de gestion des risques, Règlement sur les mesures de soutien octroyées au client ou à ses proches à la suite d'un accident avec conséquences, 2013 (politique)
Centre de santé et de services sociaux de Laval, Algorithme des communications et actions lors d'événements sentinelles (guide)
Centre de santé et de services sociaux de Papineau, Enquête systématique des événements indésirables liés à la médication au CSSS de Papineau (guide)
Centre de santé et de services sociaux de Papineau, Explication sur l'utilisation de la grille d'enquête de la source d'un événement lié à la médication, 2009 (guide)
Centre de santé et de services sociaux de Papineau, Grille d'enquête de la source d'un événement lié à la médication, 2009 (guide)
Centre de santé et de services sociaux de Port-Cartier, Activité annuelle gestion de risques 2010, CSSS CKOI Ton Problème, Juin 2010
Centre de santé et de services sociaux de Port-Cartier, Activité annuelle gestion de risques 2011, CSSS CKOI Ton Problème, Juin 2011
Centre de santé et de services sociaux de Port-Cartier, Activité annuelle gestion de risques 2012, CSSS CKOI Ton Problème, Juin 2012
Centre de santé et de services sociaux de Port-Cartier, Activité annuelle gestion de risques 2013, CSSS CKOI Ton Problème, Juin 2013
Collège royal des médecins et chirurgien du Canada Atelier visant à promouvoir la sécurité des patients dans la formation des résidents (programme de formation)
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Collège royal des médecins et chirurgien du Canada Divulgation des renseignements médicaux 2014. (étude de cas)
Des soins de santé plus sécuritaire maintenant! Cadres Conceptuels pour L'amélioration, 2011 (guide, 54 pages)
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Des soins de santé plus sécuritaire maintenant! Stratégies. Canadian Safer Healthcare Now, 2012 (programme, guides, outils)
Fondation canadienne pour l'amélioration des services de santé (FCASS) Une trousse de ressources novatrices facilite le processus de participation des patients. 2015 (étude de cas)
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- Diagramme B : Type de préjudice et moment propice à la divulgation
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Institut canadien pour la sécurité des patients (ICSP). Programmes de formation sur la divulgation : l'Association canadienne de protection médicale (ACPM) (programme de formation)
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Institut pour la sécurité des médicaments aux patients du Canada (ISMP Canada). Designing effective recommendations. In: Ontario Critical Incident Learning, avril 2013 (Issue 4). (Guide, 2 pages)
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L'Association canadienne de protection médicale (ACPM). Guide des bonnes pratiques: Divulgation (Guide)
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- Annexe A: Liste de verification de la gestion d'équipe.
- Annexe C: Compositiion et rôles et responsabilités de l'équipe d'analyse.
- Annexe D: Exemple de mise sur pied d'une équipe.
- Annexe E: Entente de confidentialité.
- Annexe F: Liste de verification pour mener des rencontres efficacies avec patients et familles.
- Annexe G: Questions guides pour l'analyse des incidents.
- Annexe H: Création d'un diagramme de constellation.
- Annexe I: Modèle de rapport d'analyse d'un incident
- Annexe J: Étude de cas – Analyse exhaustive d'une fugue d'un centre de soins de longue durée.
- Annexe K: Étude de cas – Analyse concise: incident médicamenteux.
- Annexe M: Lois protégeant les renseignements sur la qualité des soins au Canada.
- Annexe N: Trois méthods issues de l'ingénierie des facteurs humains pouvant servir à l'analyse des incidents.
- Figure 2.3 : Niveaux de système.
- Figure 3.12: Exemple d'outil de suivi de l'état de la mise en oeuvre des recommandations.
- Figure 3.14: Questions utiles pour la conception de la collecte de données.
- Section 3.6.6 Élaboration et gestion des recommandations.
- Section 3.6: Processus d'analyse.
- Section 1.4 L'analyse et la gestion des incidents du point de vue des patients et de leur famille.
- Section 2 Les fondements de l'analyse: Principes, concepts et pratiques exemplaires.
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Appendix A: Internal and external communication checklist
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