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Past Huddles

December 8, 2021: Staying in Touch With Informal Caregivers During The Pandemic

 Speakers:  

  • Ms. Amélie Boutin, Assistant, Support for elderly autonomy program – home care continuum) 
  • Mr. Joël Bouchard, Senior Advisor, accommodation, harmonization, practice quality, and living environment approach)
  • Ms. Pascale Castonguay, regional coordinator, informal caregiving

Watch the recording via YouTube

The role and importance of informal caregivers as partners in the care and services provided to clients in public residences have continued to evolve over the past decade. However, the arrival of the COVID-19 pandemic has turned everything on its head, forcing the Direction du programme de soutien à l’autonomie des personnes âgées (Support for elderly autonomy program) to reinvent itself and come up with other ways of communicating. During this time of great uncertainty when in-person contact was no longer an option, various initiatives were introduced to maintain these important relationships. This presentation gives an overview of the issues and the solutions identified to overcome them. 

November 24, 2021: Ethical Considerations in the Implementation of Vaccination Requirements for Essential Care Partners and Visitors

Speaker – Mike Kekewich, Director of Clinical and Organizational Ethics at The Ottawa Hospital, as well as the Director for the Champlain Centre for Health Care Ethics, and the Champlain Regional MAID Network.

Watch the recording via YouTube

Recent visiting policies to health and care facilities across the countries have shown considerable change in the last few months, with some introducing vaccine mandates for staff, essential care partners and general visitors. Mike will present about the ethics and decisions involved when considering introducing vaccine mandates for essential care partners.

October 27, 2021: Canadian Patient Safety Week Webinar

Panel speakers included:

  • Dr. Amit Arya - Palliative Care Lead at Kensington Health; Lecturer, Department of Family & Community Medicine, University of Toronto; Assistant Clinical Professor, Faculty of Health Sciences, McMaster University
  • Jennifer Baumbusch - Caregiver for her daughter who is medically complex, Associate Professor at the UBC School of Nursing
  • Jannice Kaffer - President and CEO, Hotel Dieu Grace Healthcare
  • Linda Moss – Patient Advocate, Ontario
  • Carol Fancott – Director, Patient Engagement and Partnerships, Healthcare Excellence Canada
  • Maggie Keresteci - Essential Care Partner, Executive Director, Canadian Association for Health Services and Policy Research

Watch the recording via YouTube

Questions from the webinar

October 13, 2021: Essential Care Partner - Bringing Evidence to Life and Busting Myths through Stories

Host:

  • Carol Fancott, Director, Patient Engagement and Partnerships, Healthcare Excellence Canada

Speakers:

  • Maggie Keresteci, Caregiver Advocate, Executive Director CAHSPR, PCAG Co-chair
  • Lisa Raffoul, Patient Advocate, Hôtel-Dieu Grace Healthcare, Windsor, PCAG Member
  • Pamela Libralesso, RSSW, Founder, Ontario Families of Group Home Residents, PCAG Member
  • Serena Thompson, Vice President, Sickle Cell Association, Patient Advocate, PCAG Member

Watch the recording via YouTube

This huddle will share stories, bust myths and clarify the facts that show how essential care partners benefit care, experience, safety and outcomes, including during COVID-19. Stories written by members, colleagues and friends of the Essential Together Patient and Caregiver Advisory Group bring evidence to life and demonstrate the vital role essential care partners play in a patient’s care team.

September 23, 2021: Family Presence Policies – The latest evidence and policy guidance

Host:

  • Jessie Checkley, Senior Program Lead, Patient Engagement and Partnerships

Speakers:

  • Carol Fancott, Director, Patient Engagement and Partnerships, Healthcare Excellence Canada
  • Shoshana Hahn-Goldberg Senior Program Lead ​Representing Healthcare Excellence Canada​ Patient Engagement and Partnerships

Watch the recording via YouTube

This huddle will provide an overview of updated policy guidance and evidence for implementing family presence policies in health and care settings, including during the pandemic.

During 2020, policy guidance regarding family presence policies was co-developed with range of people with expertise and COVID-19 related experience, including providers, administrators, patients, families and caregivers. Using the latest evidence about the impact of restrictive policies on patient outcomes, this policy guidance has been updated to reflect the context of the COVID-19 pandemic. This session is particularly relevant for healthcare decision makers and those implementing policy that impacts on essential care partners' access to loved ones in any health and care setting.

June 30, 2021: Staff training to support family-centred care during COVID-19

Speakers: Dr. Jasneet Parmar (Care of the Elderly physician and Associate Professor at the Department of Family Medicine, University of Alberta) and Cecilia Marion (Senior Director of Operations, Addictions, Mental Health and Continuing Care, Covenant Health).

Watch the recording via YouTube

Key resources:

June 9, 2021: Caregiver ID – A tool to support the reintegration of essential care partners during the pandemic and beyond

Speakers: Alison Kilbourn (Project Lead, Strategic Partnerships and Innovation, Ontario Caregiver Organization) and Jennifer Killing (Vice-President - Quality, Research and Strategic Partnerships, peopleCare Communities)

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Key resources:

May 26, 2021: Family Presence – Mutual Expectations

Speakers: Kristin Grunert (Director, Patient and Family Centered Care and Area Engagement), Amber Clarke (Patient and Family Centred Care Specialist) and Erin Kell (Patient and Family Centred Care Specialist) from the Saskatchewan Health Authority

Watch the recording via YouTube

May 6, 2021: Essential Together, moving co-developed policy into practice across Alberta Health Services

Speakers: Chris Mayhew (Senior Consultant, Engagement and Patient Experience, Alberta Health Services) and Dean Radbourne (Patient and Family Advisor, Alberta Health Services Patient and Family Advisory Group)

Watch the recording via YouTube

Key resources (currently English only):

April 8, 2021: ”Mrs Jones, who are your essential care partners?”

Speaker: Lisa Raffoul, Patient Advocate, Hôtel-Dieu Grace Healthcare

Watch the recording via YouTube

Key resources (currently English only):

March 25, 2021: Supporting staff in the safe reintegration of essential care partners

Speaker: Jennifer Cornell, Director of Long-Term Care, Grey County

Watch the recording via YouTube

Key resources (currently English only):

We know there is different language and terminology used across the country. But to make sure we provide as much clarity as possible, in this context:

Essential care partners provide physical, psychological and emotional support, as deemed important by the patient. This care can include support in decision making, care coordination and continuity of care. Essential care partners are identified by the patient (or substitute decision maker) and can include family members, close friends or other caregivers.

Family may include relatives and non-relatives and is defined by the patient.

Health and care facilities refers to hospitals, long-term care/residential care/nursing homes and other congregate care settings as well as primary care and outpatient care settings.

Patient partners include patients, residents, clients, families, caregivers and care partners and others with lived experience who are working together with teams to improve the quality and safety of healthcare.

Patients includes residents and clients.