Connect with us

Connect with us

Healthcare Excellence Canada is a pan-Canadian organization with staff, faculty, coaches, and patient, family and caregiver partners located across the country. Our physical office is in Ottawa, Ontario.

At HEC, we work with partners to shape a future where everyone in Canada has access to safe and high-quality healthcare. We are not a healthcare service provider, and we are unable to resolve individual questions or concerns about healthcare experiences. If you have concerns about the healthcare services you received, we encourage you to review guidance for exploring concerns about the quality or safety of your care. 

If you are having a medical emergency or are in crisis, please call 9-1-1 or your local crisis line. 

Here are all the ways you can connect with us:


General Enquiries:




Toll Free: 1-866-421-6933
Local (Ottawa): 613-728-2238

Mailing address

Healthcare Excellence Canada
150 Kent Street, Suite 200
Ottawa, Ontario, K1P 0E4 Canada

Social Media

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