Primary Health Care Patient Experience Survey

The Patient Experience Survey Toolkit is a practical guide for surveying patients in primary care practices, public and primary health care services, or chronic disease management programs. The toolkit will give you an understanding of a routine survey process, as well as methods to plan, carry it out, and use the results to inform your ongoing improvement efforts in your clinic. We want to make it simple and easy to survey patients, so that you can use their experiences to improve not only their care, but the experience of your staff and providers as well.