This video, for the public including patients and family members, shows the expectation during a bedside shift change report and its steps– situation, background, assessment, and recommendation. Using the patient and family experience framework, the report allows for patients and family members to engage with healthcare providers in asking questions, clarifying information and ensuring the patient care plan meets their needs. In addition, the report reduces anxiety and stress level for patients because they are aware of what is expected that day and can plan accordingly. The bedside shift report allows for meaningful engagement between patients and their families, and healthcare providers.