"In 2018, leading organizations in Canada invited, listened to and acted on feedback from patients in their care to improve the safety and quality of care. This webinar is designed and facilitated by patient and family partners, and is hosted by Patients for Patient Safety Canada. The session is a conversation among participants, contributing to the dialogue verbally or via chat. The webinar focused on three leading practices: . gathering patient experiences in real time . engaging patients and families in patient safety incident reporting . a real-time experience survey Explore the resources related to the webinar."