A Roadmap for Patient and Family Engagement in Healthcare

"The patient and family engagement roadmap is intended to present a vision for patient and family engagement in healthcare as a means to accomplishing the triple aim of better experiences of care, better population health, and lower costs. The roadmap lays out eight strategies for change, each accompanied by a series of specific tactics to accomplish the change and milestones to measure and mark improvement. The strategies are: • Patient and Family Preparation • Clinician and Leadership Preparation • Care and System Redesign • Organizational Partnership • Measurement and Research • Transparency and Accountability • Legislation and Regulation • Partnership in Public Policy "