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Webinar Series: Next Steps in COVID-19 Response in Long-Term Care and Retirement Homes

As long-term care and retirement homes continue to adapt to COVID-19, collaborative learning is needed now more than ever. The Next Steps in COVID-19 Response webinar series brings people together so they can share with and learn from others facing similar challenges and opportunities in long-term care and retirement homes during the pandemic.

This webinar series focuses on six key areas that can strengthen pandemic response: preparation; prevention; people in the workforce; pandemic response and surge capacity; plan for COVID-19 and non-COVID-19 care; and presence of family.

This webinar series complements the LTC+ Acting on Pandemic Learning Together program and is open to anyone who would like to join.

Upcoming Webinars

Monday September 13, 12:00pm – 1:00pm (ET)

Wellness Together Canada – a mental health portal for everyone in Canada

With AnnMarie Churchill, PhD, Executive Director, Stepped Care Solutions

In this webinar, we will walk through Wellness Together Canada, a free, on-line mental health and substance use support available to everyone in Canada 24 hours a day, 7 days a week. The portal provides resources for self-directed learning, peer-to-peer connection and counselling via phone or text. We will also discuss how the portal can address the unique needs of those providing health and care services.


Register to Attend


Monday October 18, 12:00pm – 1:00pm (ET)

Monday November 15, 12:00pm – 1:00pm (ET)

Monday December 13, 12:00pm – 1:00pm (ET)

Registering gives you access to all webinars and series.

Recent Webinars

All webinars can be viewed on demand via YouTube and summaries are below. 

August 16, 2021 |  Priorities in Setting New National Standards for Long-Term Care

Download the Webinar Summary

With Samir Sinha (Director of Geriatrics, Sinai Health System and Chair of the HSO’s National Long-Term Care Services Standard Technical Committee) and Alex Mihailidis (Scientific Director, AGE-WELL Network of Centres of Excellence and Chair of CSA Group’s National Standard for Operation and Infection Prevention and Control of Long-Term Care Homes Technical Subcommittee)

The Standards Council of Canada, Health Standards Organization and Canadian Standards Association are collaboratively developing two new standards for long-term care, shaped by the needs of those who live and work in long-term care, and their families. These standards will address the delivery of safe, reliable, and high-quality LTC services as well as operation and infection prevention and control practices.

Dr Sinha and Professor Mihailidis discussed the process for developing new national standards for long-term care, and what has been done so far. Dr Sinha will presented the findings from HSO’s inaugural National Survey that more than 15,000 people provided input on what matters to them when it comes to the delivery of LTC services.

July 12, 2021 | What has COVID-19 taught us about improvement?

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With Matthew Hill (Insights and Evaluation Research Manager) from the Health Foundation, United Kingdom, Jennifer Cornell (Director of Long-term Care) from County of Grey and Cristina de Santis (Vice-President Performance Improvement & Innovation) from Responsive Group Inc

The pandemic has provided a critical test of improvement’s role in supporting positive change in health and care. As improvers take the opportunity to reflect on the last 12 months, we’re sharing lessons and insights from thousands of people working to improve healthcare in the UK during this period of change. This webinar was based on the on recently published report - The role of improvement during the response to COVID-19.

June 14, 2021 | Panel Discussion about appropriate prescribing practices in long-term care during COVID-19, and beyond

Download the Webinar Summary

With Teresa Fung from Hebrew SeniorLife and Harvard Medical School, Rachel Rouleau from Centre intégré universitaire de santé et de services sociaux (CIUSSS) de la Capitale-Nationale, Suzanne Gilbert from the University of Montreal,  )and Judy Yip from Alberta Health Services and Myles Mohammed who is a Clinical Pharmacist

This panel discussion brought together improvement teams from HEC’s Appropriate Use of Antipsychotics, the Optimizing Practices, Use, Care and Services – Antipsychotics (OPUS-AP) and le Projet d'évaluation de la personnalisation des soins (PEPS). Participants shared challenges and opportunities they encountered during the pandemic in relation to appropriate prescribing practices and identified key lessons for sharing and taking forward.

May 17, 2021 | Simulations in LTC

Download the Webinar Summary

Introduction by Tim Willett from  Simulation Canada

Simulation presentation by Darin Abbey, Jae Yon Jones and Tamara Young from Island Health

Participants at this webinar learned about Island Health’s use of simulation during the COVID-19 pandemic and the collaboration that took a novel video simulation to a full-scale simulation project. The presenters shared ways that simulation facilitators are being supported to provide LTC teams with opportunities to re-enact COVID-19 related scenarios and improve responses, care and outcomes. Resources that complimented this webinar can be downloaded via British Columbia Simulation Network’s website.

Past Webinars

February 8, 2021: Vaccine rollout

January 18, 2021: Essential Together and Vaccine Preparedness

December 7, 2020: Pandemic Response and Surge Capacity // LTC and Hospital Partnership: Key Learnings from Southlake and River Glen Haven LTC

November 9, 2020: People in the Workforce

October 19, 2020: Prevention: the province of Quebec’s action plan

September 14, 2020: Preparation to prevent outbreak in long-term care

August 10, 2020: Family Presence in Long-Term Care

July 27, 2020: Launch of LTC+ Acting on Pandemic Learning Together

July 20, 2020: Informational Webinar

LTC+ is being delivered by Healthcare Excellence Canada. LTC+ is supported by the BC Patient Safety and Quality Council, Manitoba Institute for Patient Safety, New Brunswick Association of Nursing Homes and CADTH, with additional funding support from the CMA Foundation.

CADTH BC Patient Safety & Quality Council CMA Foundation
Manitoba Institute for Patient Safety The New Brunswick Association of Nursing Homes