Category definitions

Engagement Capable Environments

Engagement capable environment resources describe characteristics of healthcare organizations that support purposeful and meaningful engagement. Organizations in which leaders ensure strategic focus on the needs and priorities of patients/caregivers/communities, staff are prepared and supported to engage, and patient partners can contribute in meaningful ways. 

Foundations

Foundations resources cover fundamental concepts and best practices in engagement. They cover guidance useful to each phase of an engagement journey from planning to wrap-up.

Approaches to Engagement

Approaches to engagement resources showcase engagement initiatives which may follow an established structure. There are a wide range of engagement methods that can be utilized to capture and embed lived experience perspectives.

Evaluating Patient Engagement 

Evaluating patient engagement resources support the systematic process of determining merit, value and/or significance of patient engagement efforts. These resources support the evaluation of patient engagement efforts at various levels; initiative, project, program, organizational and system.

Specific Populations

Specific population resources are categorized according to who is being engaged. Engagements may be designed around the population being engaged. Learnings like common goals, barriers to engagement, and other considerations may be acquired through resources pertaining to engagement of a certain population.

Community Engagement

Community Engagement resources provide guidance on engagement that supports initiatives that may be community led. Community engagement supports communities to shape and lead health and care initiatives. Community engagement extends beyond listening and learning from an individual’s lived experience in the health system but rather the collective lived experience of a group of people who are connected by values, shared experience and/or history which may be based on shared commonalities (e.g. faith, politics, race or ethnicity, age, sexual orientation, gender identity, hobbies, etc.) 

Patient Engagement in Research

Patient engagement in research resources describe how patients, caregivers and community members partner in research governance, priority setting, conducting research and knowledge translation. 

Direct Care

Direct care resources provide guidance on engagement and partnership in patient care, including how patients and caregivers can be active participants in their own care and that of their loved ones.