Go Guide 2.0 Transform Care in 6 Steps- The Patient and Family-Centered Care Methodology and Practice

This resource support and teaches the use of a six-step Patient and Family Centered Care Methodology and Practice (PFCC M/P) to evaluate, co-design, and transform care in partnership with patients and families. The PFCC M/P transforms the Care Experience of patients and families, it also changes the behavior of all Care Givers, creating a PFCC culture. The PFCC culture transforms the way Care Givers view their roles, the way they relate to each other, and the way all Care Givers define the ideal Care Experience for patients and families. The PFCC culture leads to improved patient outcomes, better quality of care, increased patient safety, and decreased waste.