Caring for the carers: Improving the psychological well-being of the health workforce
Our most pressing challenges in healthcare require focused, constructive discussions. Sharing openly and listening to diverse perspectives and experiences. At Healthcare Excellence Canada, we’ve developed the Spotlight Series to do just that.
In this section :
March 14, 2024, 12:00 – 1:30 p.m. ET
The pandemic strained an already overburdened health system. The mental well-being of the workforce, and thus the quality and safety of care, are impacted. Supporting the psychological well-being of the health workforce – the backbone of the health system – is needed now more than ever.
HEC’s new approach to patient safety recognizes that the mental health of the workforce is deeply entwined with quality and safety of care. While funding and policy elements at provincial and federal levels are important, so are strategies at the individual-, team- and organization-level. Join the webinar to learn from others about initiatives that have improved the psychological well-being of healthcare workers and how you can incorporate some of the tools and strategies in your work, no matter your role or workplace.
Panelists
- Ainsley Young, Executive Director, Operations, SWITCH BC
- Ivy Bourgeault, PhD, Director, Healthy Professional Worker Partnership; Professor, University of Ottawa
- Philippa Dawood, Wellness Specialist, Scarborough Health Network
Host
- Colleen Ferris, Director, Innovations and Strategic Development, Healthcare Excellence Canada
Resources
- Rethinking Patient Safety: A Discussion Guide (Healthcare Excellence Canada)
- Trauma and Resiliency Informed Practice in Action (Healthcare Excellence Canada)
- Breathing Toolkit (Translating Research in Elder Care)
- Rotenstein LS, Berwick DM, Cassel CK. Addressing Well-being Throughout the Health Care Workforce: The Next Imperative. JAMA. 2022;328(6):521–522. doi:10.1001/jama.2022.12437
- Mabona JF, van Rooyen D, Ten Ham-Baloyi W. Best practice recommendations for healthy work environments for nurses: An integrative literature review. Health SA. 2022 Apr 25;27:1788. doi: 10.4102/hsag.v27i0.1788. PMID: 35548062; PMCID: PMC9082217.
Tools & toolkits
- Health Worker Burnout Toolkit (The Healthy Professional Worker Partnership)
- Caring for Healthcare: A toolkit for psychological health and safety in healthcare workplaces (Mental Health Commission of Canada)
- Host A Conversation on Rethinking Patient Safety (Healthcare Excellence Canada)
- Are You Doing the SWOT Analysis Backwards? (Harvard Business Review)
- Patient Safety Essentials Toolkit: Huddles (Institute for Healthcare Improvement)
- SBAR Tool: Situation-Background- Assessment - Recommendation (Institute for Healthcare Improvement)
- Assembling the Pieces Toolkit (Canadian Centre for Occupational Health and Safety)
- “What Matters to You?” Conversation Guide for Improving Joy in Work (Institute for Healthcare Improvement)
Recordings
- Watch: Moral Injury Webinar (SWITCH BC)
- Addressing Health Worker Mental Health: A toolkit, its application, and leader-focused Commentary (Canadian Health Workforce Network)
- Advancing Psychological Health and Safety for Health-Care Workers (Mental Health Commission of Canada)
Articles & Reports
- Mental Health and employers: The Case for investment Pandemic and Beyond (Deloitte)
- Perlo J, Balik B, Swensen S, Kabcenell A, Landsman J, Feeley D. IHI Framework for Improving Joy in Work. IHI White Paper. Cambridge, Massachusetts: Institute for Healthcare Improvement; 2017.
Trainings & Courses
- The Working Mind Healthcare (Opening Minds)
- Online Training in Psychological Health and Safety (Mental Health Commission of Canada)
Other
- Psychological Health and Safety in the Workplace (CSA Group)
- National Standard (Mental Health Commission of Canada)
- Care For Caregivers
