Hospital Harm: Patient Trauma
According to the report Never Events for Hospital Care in Canada, three of the fifteen never events are associated with patient trauma during hospitalization:
Patient death or serious harm due to uncontrolled movement of a ferromagnetic object in an MRI area,
Patient death or serious harm due to an accidental burn and
Patient death or serious harm as a result of transport of a frail patient, or patient with dementia, where protocols were not followed to ensure the patient was left in a safe environment (Canadian Patient Safety Institute 2015)
- Topics
- Patient safety
- Hospital harm
- Audience
Community organization
Healthcare leader
Person with lived/living experience
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Goal
To prevent in-hospital patient injury such as fractures, dislocations, burns, asphyxia etc. from occurring in patients.
Overview
Healthcare Excellence Canada has developed this Hospital Harm Improvement Resource – a compilation of resources to support patient safety and improvement efforts.
According to the report Never Events for Hospital Care in Canada, three of the fifteen never events are associated with patient trauma during hospitalization:
Patient death or serious harm due to uncontrolled movement of a ferromagnetic object in an MRI area,
Patient death or serious harm due to an accidental burn and
Patient death or serious harm as a result of transport of a frail patient, or patient with dementia, where protocols were not followed to ensure the patient was left in a safe environment (Canadian Patient Safety Institute 2015)
Additionally, evidence from the Canadian Adverse Event Study, indicates that adverse events classified as 'Other', including burns and falls was the sixth leading cause of an adverse event in Canada (Baker, Norton, et al, 2004).
Falls
A fall is defined as a sudden, unintentional change in position causing an individual to land at a lower level, on an object, the floor, the ground or other surface (e.g. mat). Injuries sustained by visitor slips, trips, and falls can result in significant harm and costs. Falls can be classified as:
Anticipatory (patients exhibit clinical signs that contribute to increased falls risk),
Unanticipated (physiological falls that cannot be predicted before first occurrence) and
Accidental (result of mishaps)
Anticipated falls can be prevented through screening for falls risk factors, communication and in-depth assessment and implementation of targeted prevention strategies (HIROC 2016).
A range of risk factors (>400) have been identified as influencing whether individuals are likely to fall. The BBSE MODEL of fall-related risk factors identifies biological (intrinsic), behavioural, social and economic and environmental (extrinsic) risk factors. The more risk factors an individual has, the greater the risk of falling (Safer Healthcare Now! 2013; RNAO 2017).
Falls may cause considerable physical harm, including fractures, soft tissue injuries, haematomas, lacerations and pressure sores due to subsequent immobility; as well as psychological distress such as fear of falling and humiliation and potentially resulting in chronic pain, loss of independence, reduced quality of life, and even death (Johal 2009; Public Health Agency of Canada 2014; Accreditation Canada, CIHI, CPSI 2014).
Studies in acute care settings show that fall rates range from 1.3 to 8.9 falls per 1,000 patient days, with higher rates in units that focus on geriatric care, neurology, and rehabilitation (Oliver 2010). Research shows that close to one-third of falls can be prevented (Ganz, et al. 2013/2018).
Burns/Scald
Burns to skin (or other organs) is a function of both temperature and duration. Even moderate heat applied for a long duration is capable of producing burns. There are three key conditions that predispose patients to burns including insensitivity to pain/temperature, unresponsiveness, or inability to communicate. In addition, impaired ability for the vasculature to help dissipate heat from the skin may predispose a patient to a burn (Patient Safety Solutions 2010).
Hospital emergency rooms and operating rooms contain the three primary elements needed to ignite a fire:
An oxidizer (anesthesia products such as oxygen and nitrous oxide).
Fuel (surgical drapes, alcohol swabs, etc.).
An ignition source (lasers, electrosurgical devices such as a cautery knife, etc.)
Fires that ignite in or around a patient during surgery are a real danger and are especially devastating if open oxygen sources are present during surgery of the head, face, neck, and upper chest (ECRI 2016).
A search of patient safety reporting/alert systems revealed that the potential causes of accidental burns include:
A hot towel prepared in a plastic bag coming in contact with patient's body during bed-bath (Japan Council for Quality Health Care 2010).
Use of a hot water bottle (Japan Council for Quality Health Care 2010).
Fire and the use of Alcohol-based hand cleansers (New South Wales Department of Health 2007).
Water temperature too hot during bathing (Japan Council for Quality Health Care 2007).
Vaseline and treatment with oxygen (European Union Network for Patient Safety 2011).
Heat therapy such as heating pads or hot packs (Data snapshot 2009).
Food preparation and hot liquid spills (Data snapshot 2009).
Burns Caused by the Tip of a Light Source Cable during Surgery (Japan Council for Quality Health Care 2012).
Risk of skin-prep related fire in operating theatres (National Health Service Commissioning Board 2012).
Asphyxiation
Asphyxia is severe hypoxia leading to hypoxemia and hypercapnia, loss of consciousness, and, if not corrected, death. There are many circumstances that can induce asphyxia; some of the more common causes are drowning, electrical shock, aspiration of vomitus, lodging of a foreign body in the respiratory tract, inhalation of toxic gas or smoke, and poisoning (Mosby's Medical Dictionary 2009). A search of patient safety reporting/alert systems revealed that the potential causes of iatrogenic asphyxia include:
Restraints; (Registered Nurses' Association of Ontario 2017).
Positional asphyxia. This occurs when body position prevents adequate gas exchange, such as from upper airway obstruction or a limitation in chest wall expansion (Segen's Medical Dictionary 2012).
Strangulation (Registered Nurses' Association of Ontario 2012).
Rail entrapment - when caught, stuck, wedged, or trapped between the mattress/bed and the bed rail, between bed rail bars, between a commode and rail, between the floor and rail, or between the headboard and rail (U.S. Food and Drug Administration 2018).
Accidental ingestion of fluid/food thickening powder (NHS 2015).
Traumatic intubation (Pazannin et al. 2008).
Importance to Patients and Families
In hospitals, patient accidents may cause unintended injuries or death. With the right interventions, proper communication with patients and families, and appropriate reporting and related learning, patient accidents can be prevented over the long-term.
Patient Story
When providing care, put the patient into perspective
How did 80-year old Ambrose Wald fall out of a hospital chair specifically designed to stop patients from falls? It's a question to which his daughter Irene Wald, a nurse of almost 35 years, has never received an answer. (Canadian Patient Safety Institute 2013)
Clinical and System Reviews, Incident Analyses
Given the broad range of potential causes of complications from patient trauma, in addition to recommendations listed above, we recommend conducting clinical and system reviews to identify latent causes and determine appropriate recommendations.
Occurrences of harm are often complex with many contributing factors. Organizations need to:
Measure and monitor the types and frequency of these occurrences.
Use appropriate analytical methods to understand the contributing factors.
Identify and implement solutions or interventions that are designed to prevent recurrence and reduce risk of harm.
Have mechanisms in place to mitigate consequences of harm when it occurs.
To develop a more in-depth understanding of the care delivered to patients, chart audits, incident analyses and prospective analyses can be helpful in identifying quality improvement opportunities. Links to key resources for conducting chart audits and analysis methods are included in the Hospital Harm Improvement Resource Introduction.
If your review reveals that your patient trauma related events are linked to specific processes or procedures, you may find these resources helpful:
Agency for Healthcare Research and Quality (AHRQ). https://www.ahrq.gov
Preventing falls in hospitals: a toolkit for improving quality of care. 2013. http://www.ahrq.gov/sites/default/files/publications/files/fallpxtoolkit.pdf
Healthcare Excellence Canada
ECRI Institute www.ecri.org
Surgical Fire Prevention. 2016. https://www.ecri.org/Accident_Investigation/Pages/Surgical-Fire-Prevention.aspx
Healthcare Insurance Reciprocal of Canada (HIROC). https://www.hiroc.com
Risk Reference Sheets. Healthcare Acquired Burns. 2020. https://www.hiroc.com/resources/risk-reference-sheets/healthcare-acquired-burns
Appendix A: Iatrogenic Burns
Appendix B: Healthcare Associated Asphyxia, Entrapment & Entanglement
National Institute for Health and Care Excellence. www.Nice.org.uk
Falls in older people: Assessing risk and prevention. NICE guidelines. 2013. http://www.nice.org.uk/guidance/cg161/chapter/1-recommendations
NHS Institute for Innovation and Improvement. https://www.nhs.uk
Stepwise falls guide. How to reduce harm (inpatient falls), improve quality and save costs: A practical step-by-step guide for ward staff and frontline healthcare teams. 2013. http://www.institute.nhs.uk/safer_care/safer_care/stepwise.html
Registered Nurses' Association of Ontario (RNAO). https://rnao.ca
Preventing Falls and Reducing Injury from Falls, Fourth Edition. 2017. https://rnao.ca/bpg/guidelines/prevention-falls-and-fall-injuries
Promoting Safety: Alternative Approaches to the Use of Restraints. 2012. https://rnao.ca/bpg/guidelines/promoting-safety-alternative-approaches-use-restraints
Sustainability and the Prevention of Falls and Fall Injuries in the Older Adult. 2014. https://rnao.ca/bpg/get-involved/acpf/executive-summaries/giselle-talledo-hastie
Royal College of Physicians (UK)l. https://www.rcplondon.ac.uk/
Measures
Vital to quality improvement is measurement, and this applies specifically to implementation of interventions. The chosen measures will help to determine whether an impact is being made (primary outcome), whether the intervention is actually being carried out (process measures), and whether any unintended consequences ensue (balancing measures). In selecting your measures, consider the following:
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You may use different measures or modify the measures described below to make them more appropriate and/or useful to your particular setting. However, be aware that modifying measures may limit the comparability of your results to others.
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Evaluate your choice of measures in terms of the usefulness of the final results and the resources required to obtain them; try to maximize the former while minimizing the latter.
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Whenever possible, use measures you are already collecting for other programs.
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Try to include both process and outcome measures in your measurement scheme.
Discharge Abstract Database: C19: Patient Trauma
Discharge Abstract Database (DAD) Codes included in this clinical category: C19: Patient Trauma
Concept: In-hospital injuries, such as fractures, dislocations, burns, etc., not related to medical or surgical procedures.
Notes: This group does not include injuries associated with a surgical or medical procedure (refer to D19: Patient Trauma).
M96.6
S00–T32
T71
Identified as diagnosis type (2) not in a diagnosis cluster AND U98.20*
Discharge Abstract Database: D19: Patient Trauma
Discharge Abstract Database (DAD) Codes included in this clinical category: D19: Patient Trauma
Concept: Injuries, fractures, dislocations, burns, etc., associated with a medical or surgical procedure identified during the hospital stay.
Notes: Refer to C19: Patient Trauma for injuries, fractures, dislocations, burns, etc., that are not related to medical or surgical procedures.
S00–T19
T71
Identified as diagnosis type (2) AND Y60–Y84 in the same diagnosis cluster OR Identified as diagnosis type (3) AND T80–T88 as diagnosis type (2) AND Y60–Y84 in the same diagnosis cluster
M96.6
T20–T32
Identified as diagnosis type (2) AND Y60–Y84 in the same diagnosis cluster
M96.6: Fracture of bone following insertion of orthopedic implant, joint prosthesis, or bone plate
S00–S09: Injuries to the head
S10–S19: Injuries to the neck
S20–S29: Injuries to the thorax
S30–S39: Injuries to the abdomen, lower back, lumbar spine and pelvis
S40–S49: Injuries to the shoulder and upper arm
S50–S59: Injuries to the elbow and forearm
S60–S69: Injuries to the wrist and hand
S70–S79: Injuries to the hip and thigh
S80–S89: Injuries to the knee and lower leg
S90–S99: Injuries to the ankle and foot
T00–T07: Injuries involving multiple body regions
T08–T14: Injuries to unspecified parts of trunk, limb or body region
T15–T19: Effects of foreign body entering through natural orifice
T20–T32: Burns and corrosions
T71: Asphyxiation
Y98.20: Place of occurrence, hospital
T80–T88: Complications of surgical and medical care, not elsewhere classified (refer to Appendix A of the Hospital Harm Indicator General Methodology Notes)
Y60–Y84: Complications of medical and surgical care (refer to Appendix A of the Hospital Harm Indicator General Methodology Notes)
Success Stories
Why FallSafe?
A quality improvement project that helped frontline staff to reliably deliver evidence based falls prevention. (Royal College of Physicians)
References
Accreditation Canada, Canadian Institute for Health Information, Canadian Patient Safety Institute. Preventing falls: From evidence to improvement in Canadian Health Care. Ottawa, ON: CIHI; 2014. https://accreditation.ca/sites/default/files/falls-joint-report-2014-en.pdf
Baker GR, Norton P. Patient safety and healthcare error in the Canadian healthcare system: A systematic review and analysis of leading practices in Canada with reference to key initiatives elsewhere. A Report to Health Canada. Ottawa: Health Canada; 2002. http://www.hc-sc.gc.ca/hcs-sss/pubs/qual/2001-patient-securit-rev-exam/index-eng.php
Canadian Patient Safety Institute (CPSI). Never Events for Hospital Care in Canada. Edmonton, Alberta; 2015.
Canadian Patient Safety Institute (CPSI). Safer Healthcare Now! Getting Started Kit: Reducing falls and injury from falls. Edmonton, Alberta; 2013. http://www.patientsafetyinstitute.ca/en/toolsResources/Documents/Interventions/Reducing%20Falls%20and%20Injury%20from%20Falls/Falls%20Getting%20Started%20Kit.pdf
Canadian Patient Safety Institute (CPSI). When providing care, put the patient into perspective. Edmonton, Alberta; 2013.
Data snapshot: Iatrogenic burn injuries. Pennsylvania Patient Safety Advisory. 2009; 6 (1): 36. http://patientsafetyauthority.org/ADVISORIES/AdvisoryLibrary/2009/Mar6%281%29/Pages/36.aspx
ECRI Institute. Surgical fire resources. Plymounth, PA; 2016. https://www.ecri.org/Accident_Investigation/Pages/Surgical-Fire-Prevention.aspx
European Union Network for Patient Safety. Vaseline and treatment with oxygen. EUNetPas Share, Learn, and Exchange System (SEaL); 2010. http://www.patientsafetyinstitute.ca/en/NewsAlerts/Alerts/pages/alertdetail.aspx?alertid=DK05
Ganz DA, Huang C, Saliba D, et al. Preventing Falls in Hospitals. Agency for Healthcare Research and Quality. Published January 2013. Updated July 2018. http://www.ahrq.gov/professionals/systems/hospital/fallpxtoolkit/index.html
Healthcare Insurance Reciprocal of Canada (HIROC). Risk Reference Sheets. Patient Falls (2016). https://www.hiroc.com/resources/risk-reference-sheets/patient-falls
Institute for Healthcare Improvement (IHI). How-to Guide: Prevent harm from high-alert medications. Cambridge, MA; IHI: 2012. http://www.ihi.org/resources/Pages/Tools/HowtoGuidePreventHarmfromHighAlertMedications.aspx
Japan Council for Quality Health Care. Burn caused by a bed-bath towel. Medical Safety Information. 2010; 46. http://www.med-safe.jp/pdf/No.46_MedicalSafetyInformation.pdf
Japan Council for Quality Health Care. Burn during assisted bathing. Medical Safety Information. 2007; 5. http://www.med-safe.jp/pdf/No.05_MedicalSafetyInformation.pdf
Japan Council for Quality Health Care. Burns caused by the tip of a light source cable during surgery. Medical Safety Information. 2012; 70. http://www.med-safe.jp/pdf/No.70_MedicalSafetyInformation.pdf
Johal KS, Boulton C, Moran CG. Hip fractures after falls in hospital: A retrospective observational cohort study. Injury. 2009; 40 (2): 201-204. doi: 10.1016/j.injury.2008.06.036.
Mosby's Medical Dictionary, 8th edition. (2009). Retrieved March 9 2016 from http://medical-dictionary.thefreedictionary.com/asphyxia
National Health Service (NHS) Commissioning Board. Risk of skin-prep related fire in operating theatres. 2012; Reference No. 1329. http://www.nrls.npsa.nhs.uk/resources/?entryid45=132981
New South Wales Department of Health. Alcohol based hand cleaners and fire. Safety Information. 2007. 001/07. http://www.patientsafetyinstitute.ca/en/NewsAlerts/Alerts/Pages/AlertDetail.aspx?AlertID=NSW22
NHS. Patient safety alert: Risk of death from asphyxiation by accidental ingestion of fluid/food thickening powder. 2015. https://www.england.nhs.uk/2015/02/06/psa-fluidfood-thickening-powder/
Oliver D, Healey F, Haines TP. Preventing falls and fall-related injuries in hospitals. Clin Geriatr Med. 2010; 26 (4): 645-692. doi: 10.1016/j.cger.2010.06.005.
Patient Safety Solutions. Iatrogenic burns. Patient Safety Tip of the Week. 2010, June 1. http://www.patientsafetysolutions.com/docs/June_1_2010_Iatrogenic_Burns.htm
Pazanin l, Misak VB, Goreta, N, Marekovic Z, Petrovecki V. Iatrogenic tracheal laceration causing asphyxia. J Forensic Sci. 2008; 53 (5): 1185-1187. doi: 10.1111/j.1556-4029.2008.00827.x.
Public Health Agency of Canada. Seniors' falls in Canada: Second report. Ottawa, ON: Public Health Agency of Canada; 2014. http://www.phac-aspc.gc.ca/seniors-aines/publications/public/injury-blessure/seniors_falls-chutes_aines/index-eng.php
Registered Nurses' Association of Ontario (RNAO). Promoting safety: Alternative approaches to the use of restraints. Toronto, ON: RNAO; 2017. https://rnao.ca/bpg/guidelines/promoting-safety-alternative-approaches-use-restraints
Royal College of Physicians. Why FallSafe? Care bundles to reduce inpatient falls. London, UK;; 2015. https://www.rcplondon.ac.uk/file/917/download?token=pOnsnWKo
Segen's Medical Dictionary. © 2012 Farlex, Inc. All rights reserved. https://medical-dictionary.thefreedictionary.com/Positional+Asphyxia
U.S. Food and Drug Administration. Safety Concerns about Bed Rails. 2018. https://www.fda.gov/medical-devices/bed-rail-safety/safety-concerns-about-bed-rails
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