Reimagining LTC: Enabling a Healthy Workforce to Provide Person-Centred Care (Reimagining LTC) is a new initiative that supports quality improvement on these important issues. The program will run from January to December 2023.
This program aims to:
- Increase capacity for safety and quality improvement work within long-term care.
- Support long-term care homes to identify, plan and implement changes that will enable a healthy workforce to deliver more person-centred care to residents.
- Foster peer-to-peer sharing and learning among long-term care homes across Canada.
Participating long-term care homes
Through Reimagining LTC, HEC is supporting more than 235 long-term care homes in all 10 provinces to implement quality improvement projects focused on fostering healthy work environments that will enable safer, higher-quality person-centred care.

Healthcare Excellence Canada is partnering with Health Quality BC to provide coaching and additional supports to 79 long-term care homes in British Columbia focusing on the appropriate use of antipsychotic medications.
Areas of focus for participating teams
Reimagining LTC teams are implementing diverse projects focused on enabling a healthy workforce to provide person-centred care. Specific areas of focus include:
- Improving care for people with dementia, including helping staff to better understand dementia so that they can provide more person-centred care.
- Strengthening person-centred care, including creating and implementing approaches to deliver care that centres on the person.
- Creating healthy workplace cultures, including staff and workplace assessments, workplace charters and educational opportunities.
- Improving staff well-being with a focus on morale, job satisfaction, stress management and mental health promotion.
- Creating and sustaining psychologically safe and healthy workplace environments, addressing specific aspects of psychological safety or implementing the National Standard of Canada for Psychological Health and Safety in the Workplace.
- Appropriate use of antipsychotic medications.
What teams receive
Teams participating in Reimagining LTC receive:
- Funding of up to $10,000 per home
- Implementation and capacity-building support such as coaching, monthly webinars, quality improvement basics workshops and mental health first aid training
- Peer-to-peer learning and connections
The program will enable participating teams to accelerate efforts to align with the new National Long-Term Care Services standard released by the Health Standards Organization, and CSA Z8004, Long-Term Care Home Operations and Infection Prevention and Control, the National Standard of Canada published by CSA Group.
Reimagining LTC builds on earlier programming that supported long-term care and retirement homes to respond to COVID-19 and build capacity to implement quality improvement projects.