Patient Safety Champions

In this section :

Understanding our view of safety goes beyond preventing physical harm; it also includes supporting cultural and emotional well-being and addressing biases and discrimination that may impact care.

Traditionally, patient safety efforts focused mainly on measuring and responding to harm. However, true safety means more than just the absence of harm; it involves looking at the entire system to create lasting conditions and a culture that promotes safer care. To reduce harm, we must work together with respect and trust. Clear communication between patients and healthcare providers is key to making real progress in patient safety. The people leading these discussions and promoting safer care are committed members of the healthcare community—they are champions of patient safety.

What is a patient safety champion?

Patient safety champions are individuals, groups and organizations dedicated to promoting the overall safety—physical, psychological, emotional and spiritual—of those receiving care.

They are the people who ask questions, engage in safety conversation, listen deeply and take initiative. These champions can be healthcare professionals, patients, caregivers or advocates who work tirelessly to reduce harm, improve systems and create safety for all. Patient safety champions lead innovations within their organizations, inspiring change from within.

Why do patient safety champions matter?

Patient safety champions play an important role in improving care quality and safety across various settings. They initiate conversations about safety with both staff and patients, taking a proactive approach to ensure all voices are heard. By fostering teamwork and engagement, they empower staff and patients to contribute to a safer care environment. Through the implementation of innovative strategies, they drive meaningful improvements in healthcare practices and the overall quality of care provided.

Meet the patient safety champions

Featured champions come from diverse areas of healthcare, all focused on a safety-first, person-centered approach supported by collaborative teams. Each champion represents a dedicated, passionate team, sharing stories on behalf of their colleagues and organizations.

• Baseline Chiropractic Alberta
• Nova Scotia Health
• Summerset Manor

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