Family members are a vital part of the healthcare team and are often best positioned to recognize the sometimes subtle, yet very important changes in their loved one's condition that may indicate deterioration. You may not know what is wrong, but you know something just isn't right.
Empower yourself and your loved ones with the following information and resources. They will both help you recognize the signs of deteriorating patient condition, and effectively discuss your concerns with the healthcare provider.
Early warning signs of deteriorating condition are often unrecognized, leading to devastating results. Research shows that virtually all critical inpatient events are preceded by warning signs that occur approximately six-and-a-half hours in advance.
Some of the more common causes of rapid clinical deterioration are newborn jaundice – a yellowish discoloration in a newborn baby's skin and eyes; heavy bleeding after birth (post-partum haemorrhage); and sepsis. Click on the above links to learn more about signs and symptoms of these disease processes.
If you note any changes in your loved one's condition, go to the hospital, or if in hospital, notify your healthcare team. It's okay to ask questions. It's also okay to ask for a second opinion. If you're concerned about how to speak up or escalate your concerns to members of the healthcare team, these phrases, referred to as CUS, may help:
Some organizations may have a rapid response team process when a patient's condition begins to deteriorate, including one that may be patient or family activated. Inquire about these resources with your healthcare provider at any time.
If you are a parent, you may as well find these resources from Alberta Health Services Family and Community Resource Center helpful.
Additional resources you may find helpful in navigating and understanding your role as a valued member of the healthcare team include:
Are you a provider or a leader? Please share these resources with your patients! We also offer Deteriorating Patient Condition resources specific to providers and leaders.
All of these tools, resources and information was assembled/curated by Healthcare Excellence Canada in partnership with the Healthcare Insurance Reciprocal of Canada and Patients for Patient Safety Canada.
For more information, contact us at firstname.lastname@example.org.