Healthcare Excellence Canada, in partnership with the Canadian Institute for Health Information (CIHI), has identified several promising practices and synthesized them into summaries. These short summaries were co-developed with healthcare providers and organizations to help raise the profile of promising practices and generate discussion about how similar approaches could be adapted and applied elsewhere. The summaries offer details about:
A key strategy in the implementation of the triad leadership model includes an Indigenous health leader, an operational lead and a medical team lead who share responsibility and accountability to plan and oversee operations, strategy and outcomes in partnership with local communities and providers.
A key strategy to promote retention within Ongomiizwin Health Services has been to recruit and retain physicians in permanent part-time positions.
Over the past four years, a key strategy to promote retention of nursing staff at Churchill Health Centre in northern Manitoba has been to create a meaningful work-life balance.
The virtual triage program was designed to give respite for on-call community health nurses who provide 24/7 access to care in community health centres.
A key strategy to promote retention of the health workforce in Nunavut has been to engage staff from across the territory to identify retention challenges and solutions and develop a workplan with associated strategic priorities and actions.
A key strategy to promote retention within Ongomiizwin Health Services (OHS) has been to embed physician assistants into clinical teams within seven rural and remote communities in Manitoba.
The Basic Radiological Technician (BRT) program offers specialized training to Inuit employees of the department of Health to complete basic x-ray procedures across all 25 communities in Nunavut.
The Nursing Practice Council serves as a structured, safe environment through which nurses can report clinical concerns, incidents, issues and make recommendations to improve nursing practice without the risk of professional reprisal.
There is a pressing need to support the healthcare workforce to strengthen and restore high-quality, safe care for everyone in Canada. Providers who work in northern, rural and remote communities have unique challenges and associated support needs related to factors such as fewer onsite team members; geographic remoteness and associated weather and travel challenges; access to fewer providers, specialists and facilities, and to less equipment; a broader scope of practice compared with their urban counterparts; and a patient population that is — on average — more complex compared with patient populations in urban centres.
In Spring 2023, HEC and the Canadian Institute for Health Information hosted a two-part webinar series to support this work. The webinars discussed: