PATIENT Podcast Series 

PATIENT podcast is a non-fiction medical drama told through patients’ eyes.  PATIENT is an award-winning show about the people trying to change that system. It's a deep dive into the emerging field of patient safety, where medicine, design and politics converge. PATIENT was created by the Canadian Patient Safety Institute (CPSI), which is now Healthcare Excellence Canada. 

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Season 4

In this season, we explore three topics: 

  • The drastic shift to virtual care since the coronavirus pandemic and how we can adapt to this change.  
  • Healthcare worker safety and mental health, and how we all benefit when the people who deliver care are well.  
  • How CPSI helped champion patient safety. 

Episode 1: On the far side of a screen 

From fax machines to Zoom calls, what does healthcare look like through a video screen? 

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Episode 2: The helpers 

When things go wrong, how do we take care of our caregivers? 

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Episode 3: Thousands of handprints 

As CPSI planned to take an exciting step into the future and amalgamate with the Canadian Foundation for Healthcare Improvement to become Healthcare Excellence Canada, we look back at its impact on the field of patient safety. 

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Season 3 

In this episode of PATIENT, we talk about Canada’s silent healthcare epidemic, which claims 28,000 lives every year. We want to teach Canadians that if something looks wrong, feels wrong, or is wrong – we need to speak up, in the moment. Robin McGee from Patients for Patient Safety Canada, Nurse Abigail Hain and CPSI CEO Chris Power reveal that by conquering silence, we can begin to work together to solve the healthcare issues we face. 

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Season 2 

The second season of PATIENT explores medication safety and the dangers of multiple medications.  

Episode 1: Puzzle pieces 

When Judith Maxwell’s body began failing her, she started keeping a record in the hope that somewhere inside she would find the answer. In the first of a three-part series, we dive into those notes and find out how a retired school teacher developed a medical condition that kept doctors guessing for close to a decade. 

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Episode 2: Mrs. Archibald 

The clues of Judith’s mystery come into sharp relief when she encounters a story that bears a striking resemblance to her own. 

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Episode 3: Two jumbo jets 

In the final episode, Judith and a team of activists, healthcare professionals and pharmacists reflect on the medical system that allowed Judith’s condition to continue for so long, while trying to figure out what comes next. 

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Season 1 

In the first season of PATIENT, we focus on medication and the power of a prescription. 

Episode 1: Heartbeat 

When Martha Murray died, it was a shock to everyone that knew her. For months, no one contacted her family or gave them an autopsy report. Later, Martha's death was classified as one by natural causes. Maryann, Martha's mother, was not convinced. She began gathering Martha’s medical history to prevent this from happening to others. Find out how Maryann Murray unravelled the mystery behind her daughter's death, and how she is continuing the fight for proper medical testing and reporting. 

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Episode 2: Opioid 

This is a story told in two parts. The first is of a pan-Canadian epidemic. It is a story of 19 million prescriptions, 2,500 deaths and a country that ranks second globally in per capita opioid use. The other is of a person whose experiences illustrate just why this epidemic is so hard to solve. Find out more about the who, what, where, when and why of opioids and learn just how vicious the opioid use cycle can be for people. 

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Episode 3: Activist  

Terri Sabo was caught in a vicious cycle. She was told that she was in heart failure, but as she journeyed through the healthcare system, she learned that her medication regimen was mishandled. She got worse, then better, then she got worse again. Terri knew that this was a cycle she had to break and turned her anguish and suffering towards creating activism towards proper diagnosis and safe care. Find out the rest of Terri's story and how she eventually became an advocate for the patient voice in her role as Co-Chair of Patients for Patient Safety Canada. 

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