Photo of the cover and inside pages of the Pandemic Recovery and Resilience Self-Assessment and Toolkit

Pandemic Recovery and Resilience Self-Assessment and Toolkit

Even before the pandemic, safe and high-quality healthcare was not a reality for everyone in Canada. COVID-19 has only further exposed stark gaps in both care and equity. As healthcare organizations across the country work through different phases of the pandemic, we have an opportunity to expand the reach of successful innovations to build a system that is resilient, responsive, sustainable, and cares for all people equitably.

Pandemic Recovery and Resilience Self-Assessment and Toolkit helps guide healthcare leaders and policymakers to renew health systems strained by the pandemic and better prepare for future health emergencies. Informed by input from health leaders from across the country, the toolkit helps you assess your progress in nine priority areas. It also identifies options for moving ahead, highlighting innovative approaches that provide patient-focused solutions.

It is recommended that you download and save the PDF file to your system in order to enter and save results. This self-assessment and toolkit includes built-in features that are best experienced using an Adobe Reader with Java enabled. Download the Adobe Acrobat Reader.

The nine areas include: 

  • health human resources 
  • backlogs of services 
  • regional system integration 
  • ongoing pandemic response and managing surge capacity 
  • equity in population health 
  • mental health and substance use 
  • care of older adults 
  • virtual care 
  • patient partnership and engagement 

Whether you work in a regional health authority or healthcare delivery system, or in a provincial, territorial, or federal health department, this toolkit is a simple self-assessment that helps you and your team quickly recognize what’s working, where the gaps are, and how you can move forward.

There is a tremendous opportunity to expand the reach of proven innovations and apply what’s working in other places. With more than 125 innovations included in the toolkit, we’ve prioritized approaches that are interconnected by each of the nine themes, meaning taking action in one area can help drive progress in others.

However, we’re not finished looking for more innovations, help us find additional tools and innovations that renew policy and practice to add to this growing inventory.

In the coming months, HEC will be building on this toolkit with further resources and learning opportunities. We also want to hear from you about the innovations and tools that are making a difference in your organization. Please connect with us at and let’s collaborate as we all move through the pandemic and work to renew and strengthen our health systems.