Senior Measurement Lead

Healthcare Excellence Canada (HEC) works with partners to spread innovation, build capability and catalyze policy change so that everyone in Canada has safe and high-quality healthcare. Through collaborations with patients, caregivers and people working in healthcare, we turn proven innovations into lasting improvements in all dimensions of healthcare excellence.

If you would like to contribute to the safe and high-quality healthcare of Canadians, apply to the position below and join HEC!

Term: Permanent, Full-Time
Reports to: Director, Measurement & Evaluation
Salary Range: $90,357 - $112,946 - $135,535 (typical hiring range: $96,000 - $107,000)
Location: We are a pan-Canadian healthcare organization and welcome candidates from across Canada. Our head office is located in Ottawa, Ontario and we welcome flexible work options such as permanent/fully remote, hybrid, flexible work hours, and compressed work weeks.
Deadline to apply: June 20, 2025 5 PM ET
How to apply:  https://hecesc.bamboohr.com/jobs/

The Measurement & Evaluation team works across HEC, with external partners and with subject matter experts to: 

• Develop and deliver measurement, evaluation, and insights to support HEC to assess and learn from its performance and demonstrate impact with high quality data.
• Function as the primary measurement and evaluation contacts across the organization, and
• Analyze and interpret data,
• Monitor performance
• Provide centralized measurement and evaluation support for all of HEC.
• Drive the evaluation of HEC programs, support the implementation and adoption of proven innovations and effective quality and safety interventions. 
• support HEC to be a high performing organization that effectively delivers on its strategy, its annual operational plan, and related activities.

At HEC, evaluation is a versatile and pragmatic tool that supports improvement and demonstrates organizational performance. This includes measuring efforts towards HEC’s strategy, evaluating programs/initiatives/activities for effectiveness, evaluating internal processes, and delivering activities that build organizational and staff evaluation capacity. The analysis and recommendations garnered from our evaluative practices aid decision makers to better assess value and efficiency, document achievements, more quickly adapt, and focus our collective efforts towards continued improvements.

The Senior Measurement Lead is responsible for a wide range of services that support the planning, development, and implementation of HEC’s monitoring and evaluation work to assess and learn from its performance and demonstrate its value. This position will be responsible for the management and functioning of measurement activities as well as cross-cutting organizational evaluation and learning activities that allows HEC to integrate evidence-informed results and best practices into its programming and to effectively manage for results.

Your core responsibilities include:

• Leads the development, refinement, and implementation of HEC’s performance measurement strategy and activities in alignment with HEC’s Logic Model and Performance Measurement Framework (PMF).
• Works with senior staff, the Director, Measurement & Evaluation, and program staff to develop, revise, and monitor HEC’s corporate indicators and targets for monitoring and evaluation.
• Works with senior staff and programs to develop the performance measurement framework (PMF) and logic model for HEC, including developing and revising the performance measurement indicators.
• Supports the Director, Measurement & Evaluation in the planning, development, and implementation of HEC’s monitoring and program evaluation work to enable healthcare leaders to make informed decisions about healthcare and allow them to measure how well their healthcare organizations are being run.
• Leads the design and development of data collection tools for performance measurement for monitoring and reporting.
• Contributes to overall strategy by integrating data and evidence-based insights.
• Prepares reports for internal use, funders, and interest holders, ensuring clarity and accuracy.
• Leverages data visualization tools (e.g. Power BI) to create interactive dashboards and visual reports that effectively communicate trends, support storytelling and strategic decision-making among technical and non-technical audiences.

For complete details, please see the Job Description.

Education and experience you will need to have:

• Bachelor’s degree in healthcare improvement, health policy and evaluation, health economics, public administration, public health, epidemiology, or in a discipline relevant to evaluation in healthcare improvement or equivalent education and/or work experience is required.
• Minimum of five (5) years progressive experience in measurement/ evaluation is required, preferably in healthcare or a not-for-profit (NFP) organization.
• Bilingual in French and English is preferred.
• Advanced computer software skills in Microsoft Office suite and virtual environment are required.
• Proficiency in data analysis tools (e.g., Excel, Stata, R, or Power BI).
• Proven experience working on monitoring, evaluation, data collection, and data analysis is required.
• Demonstrated ability to create evidence-based performance indicators is required.
• Knowledge of, or experience in, research methods is required.
• Experience applying AI and machine learning techniques within measurement, analytics, or evaluation framework is preferred.

You will be a great fit for this role if you have:

• Highly developed interpersonal and problem-solving skills.
• Excellent project management skills including the ability to plan and the ability to collaborate with other teams and across the organization.
• Excellent oral and written communication skills.
• Demonstrated time management skills. Well organized and attentive to detail.
• Professional tact and diplomacy and confidentiality required.
• Ability to work well in a dynamic and highly motivated team.
• Clear communicator who can translate data into action.
• Proficiency in the use of AI tools and technologies for enhanced data analysis and other applicable functions.

HEC currently offers:

• Competitive salary with a bilingual bonus (if applicable)
• Full access to our comprehensive benefits package on the 1st day of employment
• Flexible work options including onsite, hybrid, or fully remote and flexible hours of work
• Holiday break closure in December between Christmas Day and New Year’s Day
• Generous vacation and personal leave plans
• A defined benefit pension plan with the CAAT Pension Plan
• Employee and Family Assistance Programs
• Fitness and Wellness Allowance
• Remote Work/Parking Allowance
• Paid professional association fees
• Educational and development opportunities
• On site (Ottawa) gym and complimentary coffee/tea
• Social activities

 Healthcare Excellence Canada (HEC) is an equal opportunity employer and embraces diversity and inclusivity. HEC is committed to building teams with a variety of backgrounds, skills and views, as the more inclusive we are, the more impact we can have. We encourage applications from all qualified individuals, including visible minorities, Indigenous persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.