Senior Lead, Governance & Organizational Policy

Healthcare Excellence Canada (HEC) works with partners to spread innovation, build capability and catalyze policy change so that everyone in Canada has safe and high-quality healthcare. Through collaborations with patients, caregivers and people working in healthcare, we turn proven innovations into lasting improvements in all dimensions of healthcare excellence.

If you would like to contribute to the safe and high-quality healthcare of Canadians, apply to the position below and join HEC!

Term: Permanent, Full-Time
Reports to: Director, Organization Planning & Delivery
Salary Range: $90,357 - $112,946 - $135,535 (typical hiring range: $96,000 - $107,000)
Location: We are a pan-Canadian healthcare organization and welcome candidates from across Canada. Our head office is located in Ottawa, Ontario and we welcome flexible work options such as permanent/fully remote, hybrid, flexible work hours, and compressed work weeks.
Deadline to apply: August 20, 2025 at 4 PM ET

How to apply:  https://hecesc.bamboohr.com/jobs/

As a member of the Organizational Planning, Delivery & Performance team, the Senior Lead, Governance & Organizational Policy provides strategic advice and operational support on HEC governance, compliance, and organizational policy issues. 

Your core responsibilities include:

• Manages board and committee planning (inclusive of the annual general meeting) and coordinates the preparation of meeting materials, e.g., agendas, briefing notes, notifications, and minutes, highlighting decisions, and keeping track of action items as required. 
• Prepares briefs, reports, recommendations and action plans for the President & CEO, the Senior Leadership Team, the Board, and related Board committees. 
• Provides support on board governance matters, e.g., governance policies and processes, board history, and the interpretation of by-laws and other regulatory documents. 
• Prepares correspondence and responds to inquiries related to board governance issues for or on behalf of the Board. 
• Manages and supports Board governance processes, including coordinating the Board director recruitment and nomination process; Board orientation and education; developing and implementing guidelines, criteria, instruments to evaluate individual member and overall board performance; facilitating routine presentations to the board of appropriate performance indicators for HEC programs and for HEC overall. 
• Identifies issues that have organizational policy implications (governance, management/corporate, procedures, protocol, and guidelines) and collaborates to respond to issues in a way that addresses strategic priorities. 
• Supports strategic organizational policy development, coordination and evaluation and engages with stakeholders to support an integrated, enterprise-wide approach to implementation and improvement. 

For complete details, please see the Job Description (PDF).

Education and experience you will need to have:

• Bachelors’ degree or equivalent knowledge or experience in a related field is required. 
• Minimum five (5) years of progressive experience in a similar function, preferably a not- for-profit organization. 
• Experience working with a Board of Directors and/or collaborating with senior staff on governance issues.
• Bilingual in French and English is required. (English oral communication at Advanced “C” level, and French oral communications at Intermediate “B” level). 
• Advanced computer software skills, particularly in Microsoft office suite, and experience using collaboration technologies (such as Diligent Boards) in a virtual environment required. 
• Experience in writing briefing notes and policies required. 
• Experience summarizing, interpreting, and synthesizing meeting information. 

You will be a great fit for this role if you have:

• High developed interpersonal problem-solving skills. 
• Excellent project management skills including the ability to plan and collaborate with other teams. 
• Excellent oral and written communication skills. 
• Demonstrated time management skills. Well organized and attentive to detail. 
• Professional tact and diplomacy and confidentiality required. 
• Ability to work well in a dynamic and highly motivated team. 
• Ability to navigate complex, sensitive and confidential matters, including working with multiple leaders.

HEC currently offers:

• Competitive salary with a bilingual bonus (if applicable)
• Full access to our comprehensive benefits package on the 1st day of employment
• Flexible work options including onsite, hybrid, or fully remote and flexible hours of work
• Holiday break closure in December between Christmas Day and New Year’s Day
• Generous vacation and personal leave plans
• A defined benefit pension plan with the CAAT Pension Plan
• Employee and Family Assistance Programs
• Fitness and Wellness Allowance
• Remote Work/Parking Allowance
• Paid professional association fees
• Educational and development opportunities
• On site (Ottawa) gym and complimentary coffee/tea
• Social activities

 Healthcare Excellence Canada (HEC) is an equal opportunity employer and embraces diversity and inclusivity. HEC is committed to building teams with a variety of backgrounds, skills and views, as the more inclusive we are, the more impact we can have. We encourage applications from all qualified individuals, including visible minorities, Indigenous persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.