Evaluation Lead

Healthcare Excellence Canada (HEC) works with partners to spread innovation, build capability and catalyze policy change so that everyone in Canada has safe and high-quality healthcare. Through collaborations with patients, caregivers and people working in healthcare, we turn proven innovations into lasting improvements in all dimensions of healthcare excellence.

f you would like to contribute to the safe and high-quality healthcare of Canadians, apply to the position below and join HEC!

Term: Temporary Full-Time (12 months contract)
Reports to: Director, Measurement & Evaluation
Salary Range: $66,697​ - $83,372 - $100,046 (Typical hiring range: $71,000 - $79,000) 
Location: We are a pan-Canadian healthcare organization and welcome candidates from across Canada. Our head office is located in Ottawa, Ontario and we welcome flexible work options such as permanent/fully remote, hybrid, flexible work hours, and compressed work weeks.
Deadline to apply:  September 22, 2025, at 4:00pm ET
How to apply: https://hecesc.bamboohr.com/jobs/

 The Evaluation team works across HEC to:

• Design and implement organizational monitoring and evaluation approaches,
• Analyze and interpret data,
• Produce valid, credible evidence for learning and decision-making,
• Function as the primary evaluation contacts across the organization, and
• Provide centralized evaluation support for all of HEC.

At HEC, evaluation is a versatile and pragmatic tool that supports improvement and demonstrates organizational performance. This includes: measuring efforts towards HEC’s strategy, evaluating programs/initiatives/activities for effectiveness, evaluating internal processes, and delivering activities that build organizational and staff evaluation capacity. The analysis and recommendations garnered from our evaluative practices aid decision makers to better assess value and efficiency, document achievements, more quickly adapt, and focus our collective efforts towards continued improvements.

Reporting to the Director, Measurement & Evaluation, the Evaluation Lead assists with the planning, development and implementation of HEC’s corporate and program performance measurement and evaluation activities, and related analysis in collaboration with program leads and key stakeholders. As part of a team, the Evaluation Lead helps to ensure that HEC has appropriate performance and evaluation evidence upon which to conduct sound analysis, make key decisions and to account for results to its stakeholders.

Your core responsibilities include:

• Supports the implementation of HEC’s evaluation strategy and activities in alignment with HEC’s Logic Model and Performance Measurement Framework (PMF).
• Supports HEC programs with the design and implementation of evaluation plans, intervention projects and program level instrument design and analysis, to ensure consistent data collection, analysis and data management practices are adhered to across HEC programs.
• Participates in activities to inform new instrument design, data coding, analysis and communication of program and corporate results. This may include helping to develop or adapt evaluation methods and techniques most appropriate for HEC initiatives (e.g., social network analysis, real-time data collection, indicator development) based on best practices.
• Assists in the development, implementation, and dissemination of evaluation and performance measurement training materials and workshops.
• Compiles, analyzes, and synthesizes HEC’s program evaluative data to inform HEC’s strategy, ongoing evaluation, and continuous quality improvement (CQI) activities.

 For complete details, please see the Job Description (PDF).

Education and experience you will need to have:

• Bachelor’s degree in social sciences, health sciences, or a related field (e.g., economics, public administration, public health, epidemiology), with a quantitative research background is required.
• Credentialed Evaluator designation is preferred.
• Minimum of three (3) years progressive experience in evaluation (conducting quantitative, qualitative, and mixed methods research analysis) is required. This includes applying quantitative and qualitative methodologies, coding and cleaning data, and analyzing and reporting on data, preferably in healthcare or a not-for-profit (NFP) organization.
• Bilingual in French and English is preferred (English communication skills at Advanced “C” level required).
• Advanced computer software skills in Microsoft Office suite and virtual environment are required.
• Experience using statistical analysis tools (e.g., SPSS) and using qualitative analysis software (e.g., NVivo) is required.
• Knowledge and experience using mixed-methods (quantitative and qualitative) approaches to research and evaluation planning, design, implementation, analysis, and reporting is required.

You will be a great fit for this role if you have:

• Highly developed interpersonal and problem-solving skills.
• Excellent project management skills including the ability to plan and the ability to collaborate with other teams and across the organization.
• Excellent oral and written communication skills.
• Demonstrated time management skills. Well organized and attentive to detail.
• Professional tact and diplomacy and confidentiality required.
• Ability to work well in a dynamic and highly motivated team.

 HEC currently offers:

• Competitive salary with a bilingual bonus (if applicable)
• Full access to our comprehensive benefits package on the 1st day of employment
• Flexible work options including onsite, hybrid, or fully remote and flexible hours of work
• Holiday break closure in December between Christmas Day and New Year’s Day
• Generous vacation and personal leave plans
• A defined benefit pension plan with the CAAT Pension Plan
• Employee and Family Assistance Programs
• Fitness and Wellness Allowance
• Remote Work/Parking Allowance
• Paid professional association fees
• Educational and development opportunities
• On site (Ottawa) gym and complimentary coffee/tea
• Social activities

 Healthcare Excellence Canada (HEC) is an equal opportunity employer and embraces diversity and inclusivity. HEC is committed to building teams with a variety of backgrounds, skills and views, as the more inclusive we are, the more impact we can have. We encourage applications from all qualified individuals, including visible minorities, Indigenous persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.