Have you, or a loved one, experienced a patient safety incident?
A patient safety incident is an event or circumstance which could have resulted, or did result, in unnecessary harm to a patient. There are three types of patient safety incidents:
While we are not able to provide direct support to you because of the mandate of our organization, we hope that the guidance we offer here will be of help.
If you have any concerns about your care, or experienced a patient safety incident, there are several paths available for you to take.
Click here for some guidance for your next steps which includes:
Here are some tips from the patients and families who have been in a similar situation:
Some concerns or incidents can also be reported directly by patients and families to a specific authority.
For additional evidence and Canadian guidelines co-designed by patient partners and experts:
The most important thing you can do is learn to be safe.
Tell us what you need. Tell us if you know of good resources and best practices. Together we can better help others have a safe care journey or heal after harm.
Contact us at patients4safety@hec-esc-ca