Our Story

There are many details and dates that – when strung together – form a timeline of how Healthcare Excellence Canada came to be in the spring of 2021. (And we do mean many – after all our story begins well over two decades ago when the first of the two organizations that would later amalgamate was formed).

But our real story is about what happened between the lines. It’s about recognizing that, despite all our achievements as the Canadian Patient Safety Institute and Canadian Foundation for Healthcare Improvement, safe and high-quality healthcare is not yet a reality for everyone in Canada. It’s about looking to the future, seeing what must be done and taking the steps necessary to get there. Expanding our organization to better meet the scale of the challenge we all face. Bringing quality and safety under one roof. Finding bolder and more inclusive solutions.  

Because it was the right choice.

Because we know it’s what our partners are doing every day.

Our story is about being relentless in our commitment to the pursuit of excellence, even though it was the hard choice. Yes, adaptation can be difficult, but change is needed.

Our story is also about coming together – people and organizations, across boundaries and silos,    working through the messiness and uncertainty, during a global pandemic – because we share a dedication to the belief that everyone in Canada deserves excellent healthcare.

We know we are not there yet. And so, our story is about doing what needs to be done. It’s about not limiting ourselves. Or others. No matter what the challenges.

This story has shaped the core of who we are as Healthcare Excellence Canada. It will shape what we do and how we get there. Together.